The Printing Lab

Shipping Policy

Everything you need to know about free standard shipping, production timelines, rush service, and delivery expectations for your custom order.

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Free Standard Shipping

Free Standard Shipping is included with every order from The Printing Lab.

Shipping begins after your order has completed production and has passed our quality check.

Once your order has been handed over to the shipping carrier, final delivery timing is determined by the carrier and may vary based on location, weather, holidays, or carrier delays.

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Two-Week Standard Delivery

Our standard turnaround time is typically 14 business days from the time your artwork proof is approved.

Business days do not include weekends or holidays.

Turnaround times begin only after your approval email has been approved by you.

Rush Service

Need your order sooner? We offer an 7 Business Day Rush Service for an additional 15% of the total order value.

Rush service is subject to product availability, artwork readiness, production schedule, and order complexity.

If rush service is needed, please request it before approving your proof or placing your final order.

Proof Approval Required

Before production begins, you will receive an approval email with your artwork proof and order details.

This may include artwork, colors, garment details, size breakdowns, print placements, and logo dimensions.

Production and turnaround time do not begin until the proof has been approved.

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Artwork Revisions

Orders requiring extensive artwork revisions, specialty products, or additional approval changes may require extra production time.

To avoid delays, please review your proof carefully and respond as soon as possible with approval or requested changes.

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Production & Shipping Timeline

Production time and shipping time are separate.

The estimated production timeline begins after proof approval. Shipping time begins after production is completed and the order is released to the carrier.

You will receive shipping or tracking information once your order has been dispatched, when available.

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Shipping Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

Please double-check your shipping address before submitting your order.

The Printing Lab is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information.

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Specific Deadlines

If you have a specific deadline, event date, launch date, or delivery requirement, please let us know before placing your order.

We will do our best to accommodate your timeline, but deadlines must be discussed before production begins.

While we always work hard to meet requested timelines, delivery dates cannot be guaranteed once the order is in the hands of the shipping carrier.

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Questions?

For questions about shipping, turnaround time, rush service, or order deadlines, please contact:

The Printing Lab
Email: info@theprintinglab.com

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